How AI Reception Works
AI Reception is a UK telephone answering service that uses an AI receptionist called Iona to answer your business calls. You keep your existing phone number, divert calls when you need cover, and Iona handles the rest — answering in your business name, taking messages, capturing caller details, and transferring urgent calls to your mobile. No hardware is needed and setup is simple.
← Back to homepageYou keep your existing business number
Nothing changes for your customers. They call the same number they've always called. There's no new number to advertise, no printed materials to update, and no confusion. Your business number stays exactly as it is.
Calls are diverted when you need them answered
When you want AI Reception to pick up — whether that's during busy periods, after hours, or all the time — calls are simply diverted from your existing number to your dedicated AI Reception line. You choose how many rings before Iona answers: two, three, five — whatever suits your business. No hardware to install, no engineer visit, no phone system changes.
Iona answers, takes messages, and transfers important calls
When a call comes through, Iona answers in your business name and has a natural conversation with the caller. She finds out what they need, captures their name, number and message, and handles the enquiry professionally. If the call is urgent or from a VIP, she transfers it directly to your mobile or to another member of your team.
No menus. No "press 1 for sales." Just a natural conversation — exactly like a real receptionist.
Your team receives the information quickly
After the call, you receive a clean summary with all the details — who called, what they wanted, and how to reach them. You can follow up when it suits you, knowing that every caller has been handled professionally and nothing has been missed.
Use it your way — full-time, overflow, or out of hours
You're in control. Use AI Reception as your full-time receptionist, as overflow support when your team is busy, or as after-hours cover for evenings, weekends and holidays. Switch it on and off whenever you need to. There are no long contracts and no complicated commitments.
What makes AI Reception different
Most telephone answering services ask you to fill in a form, wait for a callback, and hope for the best. AI Reception lets you experience the service right now, before you commit to anything.
Call 0141 673 3005 and speak to Iona. She'll handle your call exactly the way she'd handle your customers' calls. No demo booking, no sales pitch, no registration — just pick up the phone and hear it working.
No other telephone answering service in the UK lets you do that.
At a glance
- Keep your number — no change for your customers
- No hardware needed — works with your existing phone line
- 24/7 answering available — evenings, weekends, holidays
- Message taking and call transfer — nothing gets missed
- Simple setup — no engineer visit, no complicated installation
- Try it right now — call 0141 673 3005 and hear Iona in action
Frequently asked questions
How does AI Reception work?
AI Reception works by diverting your business calls to a dedicated AI receptionist called Iona. She answers in your business name, takes messages, captures caller details, and transfers urgent calls to you. No hardware or number change is needed.
How long does it take to set up?
Setup is quick and simple. Once your greeting and call handling preferences are agreed, calls can be diverted and the service can start without any complicated installation.
Can I try AI Reception before signing up?
Yes. You can call 0141 673 3005 right now and speak to Iona. She will handle your call exactly the way she would handle your customers' calls. No registration or booking is needed.
What happens if a call is urgent?
If a call is urgent or from a VIP, Iona can transfer it directly to your mobile or to another member of your team, based on the preferences you set.
Can I use AI Reception only at certain times?
Yes. You control when calls are diverted. Use it full-time, only during busy periods, during lunch breaks, after hours, or at weekends and holidays.
Want to hear Iona in action? Try her on the homepage.
Read more about our telephone answering service or our call answering service.